What does this solution cover?
- Equipment, spare-part, and consumable product types
- Manufacturer, MPN, GTIN, barcode, origin, and brand master data
- Lot-expiry and serial capture at receiving, count, dispatch, and return
- Installed-base assets, warranty, contracts, PPM, and service billing
- B2B ordering, route proof, receivables, PDC, and brand profitability
- Clear separation between operational ERP support and unclaimed regulatory/QMS functions
Important scope note
Modules
Inventory & Product Master
Control products, valuation context, images, identifiers, manufacturer data, and piece, lot-expiry, or serial tracking.
Explore → LiveReceive Goods (GRN)
Receive purchase orders with drafts, over-receipt reasons, lot-expiry or serial capture, scanning, and GS1-compatible labels.
Explore → LiveStock Count
Run physical inventory sessions with scanning, lot, expiry, serial, approval, variance, and posting controls.
Explore → LiveProcess Returns (RMA)
Inspect customer return requests and return eligible quantities, lots, or serials to the correct disposition.
Explore → LiveInstalled Asset Registry
Track client equipment, serial identity, location, warranty, contracts, QR tags, service history, and optional auto-PPM setup.
Explore → LiveHelpdesk & Maintenance Tickets
Control service intake, client and asset context, assignment, schedule, status, pricing, chat, resolution, and billing draft.
Explore → LivePreventive Maintenance & Contracts
Manage preventive-maintenance contracts, schedules, renewals, included scope, linked assets, and generated jobs.
Explore → LiveService Billing
Review maintenance billing drafts, approve amounts and notes, then post official customer invoices to receivables.
Explore → LiveDriver Route & Proof of Delivery
Give drivers a mobile route for shipments, pickups, navigation, exceptions, collections, and policy-based delivery proof.
Explore → LiveStrategic Profit Report
Calculate brand-level revenue, true costs, net profit, margin, DSI, GMROI, inventory occupancy, and management verdicts.
Explore →Workflows
Quotation to Cash
A connected commercial path from customer and price context to delivery, invoicing, collection, and accounting.
Open guide → WorkflowsProcure to Pay
A controlled path from vendor and demand planning through purchase order, receiving, bill, payment, inventory, and ledger.
Open guide → WorkflowsReceive and Control Tracked Inventory
Preserve item identity from product setup through receiving, count, dispatch, proof, and return.
Open guide → WorkflowsB2B Portal Order to Delivery
Extend controlled ordering to approved customers, then fulfill through the same ERP stock, warehouse, dispatch, invoice, and payment chain.
Open guide → WorkflowsMaintenance Ticket to Service Billing
Connect service intake, installed asset, scheduling, field visit, resolution, draft approval, official invoice, and collection.
Open guide →