Before you start
Recommended operating sequence
- Set the product as piece, lot-expiry, or serial tracked and complete SKU, barcode, GTIN, manufacturer, MPN, brand, and origin where applicable.
- At receiving, select the PO line and capture the required lot and expiry rows or one serial per received piece.
- Print or scan product, internal QR, or GS1-compatible labels as operationally appropriate.
- Include the tracked product in physical count sessions and investigate quantity, lot, expiry, or serial variances.
- Pick and dispatch the correct identity through warehouse and route workflows.
- Capture delivery outcome and proof, then preserve eligible identity allocation when processing a return.
Modules
Inventory & Product Master
Control products, valuation context, images, identifiers, manufacturer data, and piece, lot-expiry, or serial tracking.
Open guide → LiveReceive Goods (GRN)
Receive purchase orders with drafts, over-receipt reasons, lot-expiry or serial capture, scanning, and GS1-compatible labels.
Open guide → LiveStock Count
Run physical inventory sessions with scanning, lot, expiry, serial, approval, variance, and posting controls.
Open guide → LiveWarehouse Order Preparation
Turn confirmed orders into picking, packing, package, label, and ready-for-dispatch work.
Open guide → LiveDriver Route & Proof of Delivery
Give drivers a mobile route for shipments, pickups, navigation, exceptions, collections, and policy-based delivery proof.
Open guide → LiveProcess Returns (RMA)
Inspect customer return requests and return eligible quantities, lots, or serials to the correct disposition.
Open guide →Verify after completion
- Confirm the final record status and generated document.
- Review the downstream module instead of assuming the handoff succeeded.
- For finance activity, verify source, treasury, and ledger context as authorized.
- Use the official correction or reversal path when an error is found.