Workflows

B2B Portal Order to Delivery

Extend controlled ordering to approved customers, then fulfill through the same ERP stock, warehouse, dispatch, invoice, and payment chain.

Before you start

Available actions depend on role, record status, company configuration, and subscription. Work in the correct company and review every validation message before continuing.

Recommended operating sequence

  1. Invite the client and grant the Purchase portal scope.
  2. The approved client signs in, browses the private catalog, and submits an order within configured availability and credit rules.
  3. Internal teams review the order and commercial context.
  4. Warehouse staff pick, pack, label, and confirm packages.
  5. Dispatch assigns the shipment and the driver captures the configured delivery proof.
  6. Finance reviews the invoice and open balance; the client can review statements or use configured online payment.
  7. Collections and reports continue from the same operational record.

Modules

Verify after completion

  • Confirm the final record status and generated document.
  • Review the downstream module instead of assuming the handoff succeeded.
  • For finance activity, verify source, treasury, and ledger context as authorized.
  • Use the official correction or reversal path when an error is found.