Workflows

Quotation to Cash

A connected commercial path from customer and price context to delivery, invoicing, collection, and accounting.

Before you start

Available actions depend on role, record status, company configuration, and subscription. Work in the correct company and review every validation message before continuing.

Recommended operating sequence

  1. Create or verify the client master, credit context, location, and commercial details.
  2. Prepare pricing or a quotation, then convert or create the confirmed sales order.
  3. Validate products, quantities, stock, tax, credit, and any required approval.
  4. Send confirmed work to warehouse picking and packing.
  5. Assign dispatch and complete delivery with the required proof.
  6. Issue or review the resulting customer invoice.
  7. Record and allocate the receipt, advance, cheque, transfer, or configured online payment.
  8. Review treasury, ledger, collections, customer, and profit reporting.

Modules

Verify after completion

  • Confirm the final record status and generated document.
  • Review the downstream module instead of assuming the handoff succeeded.
  • For finance activity, verify source, treasury, and ledger context as authorized.
  • Use the official correction or reversal path when an error is found.