Last updated: May 19, 2026. These terms apply to ProfitLens services operated by Somar at profitlens.ae.
By accessing or using ProfitLens (the “Service”), you agree to these Terms on behalf of yourself or the organization you represent. If you use the Service for a company, you confirm that you have authority to bind that organization. If you do not agree, do not use the Service.
These Terms work together with our Privacy Policy and, where applicable, our Refund Policy.
ProfitLens is a cloud software platform for business operations, including finance, inventory, sales, HR, maintenance, logistics, client portals, and related modules. The Service is provided on a multi-tenant basis: each company workspace is logically separated, but infrastructure is shared.
The Service is provided “as is” and “as available.” Features may change, be added, limited, or removed. Some modules may be labeled as roadmap or “coming soon” and are not guaranteed until generally available.
Demo mode, where offered, uses local or temporary data and does not replace a paid cloud workspace.
The Service is intended for business and professional use. You must be at least 18 years old and able to enter a binding agreement. You are responsible for ensuring that your use complies with laws applicable to your business and industry.
You are responsible for safeguarding credentials, company login codes, and user permissions. You must notify support promptly if you suspect unauthorized access. Company administrators are responsible for inviting, removing, and permissioning users within their workspace.
You retain ownership of data you submit to your workspace (“Customer Data”). You grant Somar a limited license to host, copy, process, transmit, and display Customer Data solely to provide and improve the Service, secure the platform, and comply with law.
You are responsible for the accuracy, legality, and rights necessary to submit Customer Data, including employee, client, portal user, and applicant information. Our Privacy Policy explains how platform and account data is handled.
You agree not to:
We may investigate and suspend or terminate access for violations.
Where subscriptions apply, fees and billing are governed by the checkout terms shown at purchase and by disclosures from our payment processor, Paddle. Paid subscriptions renew according to the selected plan unless cancelled through the customer billing portal or by contacting support.
Cancellation stops future renewals; access may continue until the end of the current paid billing period unless otherwise required by law. Refund rules are described in our Refund Policy.
Companies may separately configure client online payment gateways (such as Stripe or Paddle) for their own B2B portal customers. Those transactions are between the company and its clients, subject to the company’s own terms and the chosen payment provider.
Somar and its licensors own the Service, software, branding, documentation, and all related intellectual property. These Terms do not grant you ownership of the Service. Customer Data remains yours, subject to the license in Section 5.
The Service relies on third-party providers such as Google Firebase, Paddle, and optional payment or AI providers. Their availability and terms may affect certain features. Somar is not responsible for third-party services outside its reasonable control.
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, fail to pay applicable fees, create security or legal risk, or if we discontinue the Service with reasonable notice where practicable.
Upon termination, your right to access the Service ends. Sections that by nature should survive (including limitations of liability, ownership, and governing law) will survive.
ProfitLens is business software, not legal, tax, accounting, medical, or professional advice. You are responsible for how you use reports, workflows, and records in your business. We do not guarantee uninterrupted or error-free operation, nor that the Service will meet every business requirement.
To the maximum extent permitted by law, Somar and its affiliates, officers, employees, and suppliers are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to your use of the Service.
Our total liability for any claim arising out of these Terms or the Service will not exceed the fees paid by you to Somar for the Service in the twelve (12) months before the event giving rise to the claim, except where liability cannot be limited by applicable law.
You agree to defend and indemnify Somar against claims, damages, and expenses arising from your Customer Data, your use of the Service in violation of these Terms, or your violation of applicable law or third-party rights.
These Terms are governed by the laws of the United Arab Emirates. Courts located in the United Arab Emirates shall have exclusive jurisdiction, unless mandatory consumer protection laws in your jurisdiction require otherwise.
We may update these Terms from time to time. The “Last updated” date will change when we do. Material changes may be communicated through the Service or by email where appropriate. Continued use after changes become effective constitutes acceptance, to the extent permitted by law.
For support or commercial questions: support@profitlens.ae