PL ProfitLensGCC ERP by Somar
ERP & SolutionsInventory, Warehouse & LogisticsProcess Returns (RMA)
Inventory, Warehouse & Logistics

Process Returns (RMA)

Inspect customer return requests and return eligible quantities, lots, or serials to the correct disposition.

Open guide All modules
LiveERPGCC

Capabilities

  • Open a pending return request
  • Confirm returned quantities
  • Record item condition and disposition
  • Select returned serial numbers
  • Allocate returned lot quantities
  • Complete the return to stock or controlled disposition

How it works inside the ERP

  1. Open a pending return request
  2. Confirm returned quantities
  3. Record item condition and disposition
  4. Select returned serial numbers
  5. Allocate returned lot quantities
  6. Complete the return to stock or controlled disposition

Workflows

Workflows

Receive and Control Tracked Inventory

Preserve item identity from product setup through receiving, count, dispatch, proof, and return.

Open guide →

Important scope note

This customer-return workflow does not establish a supplier-return or medical-device recall program.

Product evidence

This description was reviewed against user-visible interfaces and behavior in:

  • public/modules/inventory-returns/view.html
  • public/modules/inventory-returns/logic.js