Help Center · Inventory, Warehouse & Logistics

Receive Goods (GRN)

Receive purchase orders with drafts, over-receipt reasons, lot-expiry or serial capture, scanning, and GS1-compatible labels.

Before you start

  • Sign in to the correct company.
  • Confirm your role and company subscription allow this module.
  • Complete required master data in connected source modules before starting a transaction.
  • Use demo or authorized data while learning.

Workspace map

1. Open a confirmed purchase order

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

2. Receive manually or fill remaining quantity

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

3. Scan product, lot, GS1, QR, or serial identifiers

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

4. Capture mandatory expiry for lot-tracked goods

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

5. Capture one serial for each serial-tracked piece

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

6. Explain over-receipt

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

Recommended operating sequence

  1. Open a confirmed purchase order
  2. Receive manually or fill remaining quantity
  3. Scan product, lot, GS1, QR, or serial identifiers
  4. Capture mandatory expiry for lot-tracked goods
  5. Capture one serial for each serial-tracked piece
  6. Explain over-receipt
  7. Print product or lot-expiry QR labels

Related procedural guides

Troubleshooting

  • If an action is not visible, check role, permission, record status, and plan entitlement.
  • If data is missing, correct the source module and refresh this workspace.
  • Read the validation message before retrying; an approval or configuration step may be required.
  • Do not bypass protected correction or reversal by creating a duplicate record.
Important scope note: Tracking requirements follow each product master; incorrect tracking setup should be corrected before posting receipt.