Capabilities
- Search a customer and review AR, credit, advances, and net position
- Filter invoices by payment, source, and delivery proof
- Add a controlled manual invoice
- Auto-allocate a payment or record an advance
- Create and send account statements
- Reconcile balances and sync online payments
- Review, correct, reverse, and reissue supported transactions
How it works inside the ERP
- Search a customer and review AR, credit, advances, and net position
- Filter invoices by payment, source, and delivery proof
- Add a controlled manual invoice
- Auto-allocate a payment or record an advance
- Create and send account statements
- Reconcile balances and sync online payments
- Review, correct, reverse, and reissue supported transactions
Workflows
Quotation to Cash
A connected commercial path from customer and price context to delivery, invoicing, collection, and accounting.
Open guide → WorkflowsCreate and Collect a Manual Customer Invoice
Use the receivables workspace for authorized invoices that do not originate from a sales order or dental-lab posting.
Open guide → WorkflowsB2B Portal Order to Delivery
Extend controlled ordering to approved customers, then fulfill through the same ERP stock, warehouse, dispatch, invoice, and payment chain.
Open guide → WorkflowsReceivables Follow-up & Collection
Separate relationship follow-up, field activity, promises, claims, and finance posting while keeping one customer context.
Open guide → WorkflowsMaintenance Ticket to Service Billing
Connect service intake, installed asset, scheduling, field visit, resolution, draft approval, official invoice, and collection.
Open guide → WorkflowsDental Case Intake to Invoice
A dedicated lab path from clinic request and intake through configurable production, materials, quality, delivery, revision policy, and receivables.
Open guide →Important scope note
Product evidence
This description was reviewed against user-visible interfaces and behavior in:
public/modules/finance-collections/view.htmlpublic/modules/finance-collections/logic.jspublic/modules/collection-payment-correction.js