Help Center · Dental Laboratory Operations

Dental Lab Settings & Pricing

Configure the lab catalog, price books, modifiers, departments, work paths, revisions, warranty behavior, accounting, tax, and reporting rules.

Before you start

  • Sign in to the correct company.
  • Confirm your role and company subscription allow this module.
  • Complete required master data in connected source modules before starting a transaction.
  • Use demo or authorized data while learning.

Workspace map

1. Maintain lab products and case catalog

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

2. Create price books and modifiers

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

3. Configure reception pricing policy

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

4. Create departments and work-path templates

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

5. Maintain standard and custom production steps

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

6. Configure remake, adjustment, warranty, and charge policy

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

7. Map accounting, tax, and reporting behavior

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

Recommended operating sequence

  1. Maintain lab products and case catalog
  2. Create price books and modifiers
  3. Configure reception pricing policy
  4. Create departments and work-path templates
  5. Maintain standard and custom production steps
  6. Configure remake, adjustment, warranty, and charge policy
  7. Map accounting, tax, and reporting behavior

Related procedural guides

Troubleshooting

  • If an action is not visible, check role, permission, record status, and plan entitlement.
  • If data is missing, correct the source module and refresh this workspace.
  • Read the validation message before retrying; an approval or configuration step may be required.
  • Do not bypass protected correction or reversal by creating a duplicate record.
Important scope note: Configuration changes affect staff intake, production, portal pricing, and invoice preparation.