PL ProfitLensGCC ERP by Somar
Help CenterDental Laboratory OperationsDental Technician Workspace
Help Center · Dental Laboratory Operations

Dental Technician Workspace

Give technicians, CAD/CAM, and quality staff a personal queue, scan flow, step execution, QC, comments, and client design-review handoff.

Product overviewHelp Center

Before you start

  • Sign in to the correct company.
  • Confirm your role and company subscription allow this module.
  • Complete required master data in connected source modules before starting a transaction.
  • Use demo or authorized data while learning.

Workspace map

1. Review assigned, received, in-progress, and paused work

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

2. Scan a case or task

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

3. Start and complete production steps

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

4. Record comments and work context

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

5. Complete QC where authorized

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

6. Publish a 3D design for client review

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

7. Use design-review pins and finish modes

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

Recommended operating sequence

  1. Review assigned, received, in-progress, and paused work
  2. Scan a case or task
  3. Start and complete production steps
  4. Record comments and work context
  5. Complete QC where authorized
  6. Publish a 3D design for client review
  7. Use design-review pins and finish modes

Related procedural guides

Workflows

Dental Case Intake to Invoice

A dedicated lab path from clinic request and intake through configurable production, materials, quality, delivery, revision policy, and receivables.

Open guide →

Troubleshooting

  • If an action is not visible, check role, permission, record status, and plan entitlement.
  • If data is missing, correct the source module and refresh this workspace.
  • Read the validation message before retrying; an approval or configuration step may be required.
  • Do not bypass protected correction or reversal by creating a duplicate record.
Important scope note: Some floor actions can require an open attendance session and a non-archived case.