What does this solution cover?
- Breakdown, PPM, installation, and calibration-type service intake
- Installed asset, serial, warranty, contract, and QR context
- Calendar work orders and protected visit lifecycle
- Comprehensive and PPM-only schedules and renewals
- Field quotes, signatures, reports, parts, and resolution
- Draft approval, official invoice posting, and maintenance analytics
Modules
Field Service Operations
Give engineers and supervisors a mobile operational hub for assigned tickets, calendar, visits, reports, signatures, parts, and quotes.
Explore → LiveHelpdesk & Maintenance Tickets
Control service intake, client and asset context, assignment, schedule, status, pricing, chat, resolution, and billing draft.
Explore → LiveWork Orders & Jobs
Schedule and manage repair, installation, and preventive-maintenance jobs in a calendar-centered workspace.
Explore → LiveInstalled Asset Registry
Track client equipment, serial identity, location, warranty, contracts, QR tags, service history, and optional auto-PPM setup.
Explore → LivePreventive Maintenance & Contracts
Manage preventive-maintenance contracts, schedules, renewals, included scope, linked assets, and generated jobs.
Explore → LiveMaintenance Pricing
Define active base, trip, labor, ticket-type, asset-category, and client pricing rules for service estimates.
Explore → LiveService Billing
Review maintenance billing drafts, approve amounts and notes, then post official customer invoices to receivables.
Explore → LiveMaintenance Analytics
Analyze tickets, engineers, assets, attendance utilization, trends, and service execution.
Explore →