Before you start
- Sign in to the correct company.
- Confirm your role and company subscription allow this module.
- Complete required master data in connected source modules before starting a transaction.
- Use demo or authorized data while learning.
Workspace map
1. Pick a rep by team and see each team member's client and product counts
This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.
2. Select clients on the map with a click or a lasso, or from the synced list
This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.
3. Use Ctrl to add and Ctrl+Shift to remove on the computer, while a plain click opens details
This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.
4. Filter by current rep, then select matching clients to move them to the chosen rep
This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.
5. Take clients from other teams only when the manager switch is on, with a save confirmation
This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.
6. Assign exclusive products by brand with the same team locks as before
This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.
7. See who earns Account credit when another rep sells to a client
This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.
Recommended operating sequence
- Pick a rep by team and see each team member's client and product counts
- Select clients on the map with a click or a lasso, or from the synced list
- Use Ctrl to add and Ctrl+Shift to remove on the computer, while a plain click opens details
- Filter by current rep, then select matching clients to move them to the chosen rep
- Take clients from other teams only when the manager switch is on, with a save confirmation
- Assign exclusive products by brand with the same team locks as before
- See who earns Account credit when another rep sells to a client
Troubleshooting
- If an action is not visible, check role, permission, record status, and plan entitlement.
- If data is missing, correct the source module and refresh this workspace.
- Read the validation message before retrying; an approval or configuration step may be required.
- Do not bypass protected correction or reversal by creating a duplicate record.