Help Center · Driver Operations

Delivery Archive

Browse completed, returned, and cancelled deliveries with the driver, timing, location verification, and proof attachments for each stop.

Before you start

  • Sign in to the correct company.
  • Confirm your role and company subscription allow this module.
  • Complete required master data in connected source modules before starting a transaction.
  • Use demo or authorized data while learning.

Workspace map

1. Filter by period, outcome, driver, type, and location status

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

2. Search by reference, client, receiver, or driver

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

3. Find older deliveries by exact reference

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

4. Open shipment and handover details

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

5. Review delivery photos, signatures, and transfer proofs

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

6. Check GPS verification and location exception reasons

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

7. Follow the shipment timeline

This is a user-visible operational capability in the module. Use it after reviewing the current record, required fields, and available permission; then verify the resulting status or document and its downstream handoff.

Recommended operating sequence

  1. Filter by period, outcome, driver, type, and location status
  2. Search by reference, client, receiver, or driver
  3. Find older deliveries by exact reference
  4. Open shipment and handover details
  5. Review delivery photos, signatures, and transfer proofs
  6. Check GPS verification and location exception reasons
  7. Follow the shipment timeline

Troubleshooting

  • If an action is not visible, check role, permission, record status, and plan entitlement.
  • If data is missing, correct the source module and refresh this workspace.
  • Read the validation message before retrying; an approval or configuration step may be required.
  • Do not bypass protected correction or reversal by creating a duplicate record.
Important scope note: Drivers see their own deliveries; dispatch and logistics managers can review every driver.