Capabilities
- Review assigned assist tasks
- See overdue exposure and high-value accounts
- Identify accounts that may need a visit
- Log calls, visits, and outcomes
- Record promise dates and amounts
- Return follow-up context to the collections team
How it works inside the ERP
- Review assigned assist tasks
- See overdue exposure and high-value accounts
- Identify accounts that may need a visit
- Log calls, visits, and outcomes
- Record promise dates and amounts
- Return follow-up context to the collections team
Workflows
Important scope note
This module records follow-up activity; finance posts confirmed receipts in Customer Invoices & Collections.
Product evidence
This description was reviewed against user-visible interfaces and behavior in:
public/modules/sales-collections-assist/view.htmlpublic/modules/sales-collections-assist/logic.js