Capabilities
- Create a case with one or more work items
- Receive or scan case and box identifiers
- Track active, try-in, and archive queues
- Filter status, completeness, priority, clinic, doctor, and shade
- Manage missing detail and pricing resolution
- Create remake, adjustment, or internal rework
- Print labels and prepare dispatch checks
How it works inside the ERP
- Create a case with one or more work items
- Receive or scan case and box identifiers
- Track active, try-in, and archive queues
- Filter status, completeness, priority, clinic, doctor, and shade
- Manage missing detail and pricing resolution
- Create remake, adjustment, or internal rework
- Print labels and prepare dispatch checks
Workflows
Important scope note
Available lifecycle actions depend on current status, role, pricing completeness, and posted billing state.
Product evidence
This description was reviewed against user-visible interfaces and behavior in:
public/modules/dental-lab-cases/view.htmlpublic/modules/dental-lab-cases/logic.jspublic/js/services/DentalLabService.js